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Home Advice Garage door will not close? Work through

Garage door advice · Alabama

Garage door will not close? Work through this in order

Garage door will not close or reverses back up: safety sensor alignment, track obstructions, close-force limits and worn rollers. Fix the easy causes first, then call (877) 230-8979 for the rest.

A door that opens fine but refuses to close is almost always one of five things, in this order of likelihood.

1. Safety sensors

Federal rules have required photo eyes since 1993, and they are the number one cause of this fault. Both units, about six inches off the floor, must see each other. Look for a solid light on each. Clean the lenses, check nothing is leaning in the beam, and aim them at each other.

2. Something in the track

A stone, a broken roller, a bent section of track, or a bike leaning against the frame. Run your eye down both tracks.

3. Close-force or travel limits

If the down-limit is set past the floor, the door lands, meets resistance, and reverses because the opener thinks it hit a child. Adjust the down-travel a fraction at a time.

4. The wall button is locked

Many wall consoles have a lock or vacation mode that disables remotes. If the button on the wall works but the remotes do not, check for a lock light.

5. The door is out of balance

Failing springs make the door heavy on the way down and jumpy on the way up. Do the balance test: unplug, release, lift halfway, let go. If it will not hold, that is a spring adjustment.

When to stop

If the door is crooked, a cable is loose, or you can see a gap in the spring coil, do not keep cycling it. Call for a same-day visit.

Need this fixed rather than explained? Call (877) 230-8979 for same-day service anywhere in Alabama.

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Garage door stuck in Alabama? Do not wrestle with it.

Tell us what the door is doing and we will tell you what it costs. Same-day slots most days, emergency calls answered 24 hours.

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